EPCNI Privacy Policy

Privacy is very important to us. We want to play our part in reducing identity theft and fraud, and do everything we can to ensure that we only collect the data that we require, and carefully control it's use.

This privacy policy applies to the website and it's use.

EPCNI may be contacted with any questions pertaining to privacy and handling of information at any of the links given in the footer of the website.

What information do we collect?

The personal information that we collect from you is as follows:

Namely:

• Name
• Email address
• Telephone Number
• Address of property for which services are required

This information is collected either on the Contact form, or will be requested from you if you contact EPCNI by any other method.

If you require invoice details to be different from that supplied above...

• Name of person / business entity to be invoiced.
• Invoice Address

How do we use personal information?

We use your information as follows:

• Providing goods and services
• Personalisation of content, business information or user experience
• Internal research and development purposes
• Legal obligations (eg prevention of fraud)

What legal basis do we have for processing your personal data?

The legal basis for this is the consent you have given for that information to be used to fulfil legitimate business interests, particularly, but not exclusively relating to any contract with you to provide goods or services, and compliance with legal requirements.

Do we share your personal data

We do not share, trade, sell or otherwise transfer your personally identifiable information.

This excludes trusted third parties, whose involvement is necessary in the provision of service or operation of the website, as long as those parties agree to maintain confidentiality of the data shared.

Where do we store and process personal data?

Your personal data is stored in an email sent from the website to EPCNI, and in invoices generated in the course of fulfilling a contract with you.

The data servers concerned are based in the UK or Ireland.

How do we keep your personal data safe?

EPCNI has implemented a range of physical and technical security measures at all stages of necessary information transfer and storage.

For instance:

• We use a website secured by https, which encrypts all data being transferred between our website and the device from which you are connecting to it.
• The transmission of emails is similarly secured.
• All EPCNI electronic devices capable of receiving data via email are secured with suitable passwords, or codes, or biometric security.

To ensure your data is protected, you should only access this website from a device you know to be secure. If you have any suspicion it has been compromised, you should not supply any personal information via the contact form.

How long do we keep your personal data for?

Your data will be stored for the length of time required for legal and financial accounting purposes, as determined by UK law.

At any point in time, you can use any of the contact methods given on this website to request a copy of the personal information we hold on you, subject to proof of identity.

Use of cookies and other technologies.

Cookies are small files containing text that allow us to keep two or more users seperate, who are simultaneously browsing our site.

They may also store non personally identifiable information such as which browser, and which browser version you are using, or indeed, the screen size of your device.

Cookies reside on your device and expire after a certain period of time, dependent on your browser settings. This can be as short as 30 minutes, or whenever you close your browser for instance.